Rules & Policies |
RULES AND POLICIES
Tickets and
Refunds
All Tickets are non-refundable/ non-transferable
No Refunds after purchase
Credits will be issued on trips cancelled atleast 24 hours prior to originial departure time
Tickets are only valid for date and schedule selected at time of purchase
There will be no refunds/credits issued for delayed departure or arrivals
Please arrive 30 minutes prior to departure time
GatorBus reserves the right to sell your seat if you are not at the departure location at the schedule departure time
If a GatorBus schedule is cancelled for reasons beyond our control, weather related, traffice, etc. GatorBus will issue a refund or a ticket credit
In case of emergencies, please contact our 24HR dispatch at 1-352-505-4555
BOARDING
No Printed ticket is necessary to board, Driver will have list of passengers.
Customers must show a valid photo ID (matching passenger name on ticket)
GatorBus is not responsible for delays in bus arrival/departures due to weather, traffic, or mechanical problems
GatorBus is not responsible for unaccompanied senior’s or/and minors traveling
Open seats may be purchased at the departure points
LUGGAGE
You are allowed 5 large bag of any size in the luggage compartment and 2 small bag and a laptop onoard the bus
GatorBus is not responsible for lost, misplaced or damaged baggage/packages
PETS
We are a pet friendly company
Pets must travel in cages